Reputation agent · one location
Reviews heard.
Replies sent.
Signals surfaced.
Hearsey is the AI-native reputation agent for single-location small businesses — the bakery, dental clinic, gym, auto shop, salon, accountant. It watches every review, drafts an on-brand reply within minutes, escalates the bad ones, and ships a Monday digest so you walk into the week already knowing.
HIPAA-aware handling for clinics · no dashboards to babysit.
Live inbox · last 24h
- Healthy
Marisol R.· Google
"Brought my mom in for a cleaning. Front desk remembered our name from last visit."
Reply drafted · sent in 4 min
- Caution
Devon K.· Yelp
"Wait was longer than expected, but the tech was honest about it."
Reply drafted · owner reviewed
- Escalate
Hannah L.· Facebook
"Didn’t get the callback I was promised."
Escalated to owner · SMS at 7:42 AM
Watches every channel that matters
How it works
Three jobs. Done before their inbox finishes loading.
Connect your profiles once. Hearsey takes over from there — listen, draft, escalate, summarize — and only bothers you when a human is actually needed.
- 01
Listen, around the clock
Hearsey polls Google, Yelp, and Facebook the moment a new review lands — including the late-night ones you used to find on Monday.
- 02
Reply, in your voice
We tune a voice profile from a few of your past replies, then draft a response in your tone — apology or thank-you — for your one-click approval.
- 03
Escalate, only when it matters
Anything sharp, anything that worries us, anything that smells like a complaint gets a short SMS or email to you with the review and the recommended next move.
Every Monday at 8 AM: a sentiment snapshot, the rising themes, and the one thing to fix this week.
Why Hearsey
Built for the business that turns Hearsey on, then forgets about it.
Enterprise suites bundle listings, SMS blasts, social listening, and a dashboard you have to log into. Hearsey is none of that. It is one product, one location, one price — and the only thing it ever asks of you is to read the Monday digest.
Talk to usWhat Hearsey does
- Watches Google Business Profile, Yelp, Facebook
- Drafts on-brand replies in your voice
- Escalates the ugly ones by SMS or email
- Sends a Monday morning sentiment digest
- Handles HIPAA-aware copy for clinics
What you stop doing
- Logging into a dashboard nobody reads
- Picking between 80-feature enterprise tiers
- Paying for listings & SMS campaigns you don’t need
- Apologising in your own voice at 11 PM
- Walking into Mondays blind
Made for one-location shops
The Main Street roster.
Hearsey is tuned for the businesses the enterprise suites were never really designed for — the ones whose owner is the front desk.
Bakery
one storefront, walk-in reviews
Dental clinic
HIPAA-aware, private replies
Auto shop
long-form Yelp reviews, weekend influx
Gym
dues-payers who vent on Google
Salon
stylist-of-record voice profiles
Accountant
quieter channels, sharper escalations
Pricing
One location. One price.
No tiers, no seat counts, no “contact us for enterprise pricing.” One number, billed monthly, cancel any time after the trial.
Single Location
14-day trial, then month-to-month. No setup fee.
- All three channels (Google, Yelp, Facebook)
- Brand-voice tuning from your past replies
- SMS + email escalation on every sharp review
- Weekly Monday digest, unsubscribe-friendly
We wire your profiles in the first 24 hours.
One more thing
Turn it on Monday. Read the digest next Monday. That’s the whole job.
Hearsey takes about 24 hours to wire up your profiles and tune your voice. Most owners hear back from us within the hour.